Resume

Creative Brand Strategist. Business Operations Leader.

Driving growth through transformative brand strategy, creative innovation, and operational excellence.

The path so far

  1. 2020 — now Restore Naturals / Kapra Cosmetics Director of Business Operations and Brand Strategy Brand revitalization and operations leadership driving 192% business growth.
  2. 2018 — 2019 Caribou Coffee Director of Creative Strategy Led brand vision and shifted marketing from print-first to digitally-led.
  3. 2014 — 2018 The Buffalo Works Director of Brand Marketing and Creative Services Executive team member building brands for artists, TV personalities, and companies.
  4. 2007 — 2014 Best Buy Brand Marketing and Packaging Manager Stewarded the $2.2B Exclusive Brands portfolio across 700+ SKUs.
  5. 2005 — 2007 Banta / RR Donnelley Creative Services Manager Built the Creative Services division from concept to a profitable operation.

Areas of expertise

  • Global Brand Portfolio Management
  • Creative, Strategic Direction
  • Social Media and Digital Campaigns
  • Building Departments and Leading People
  • Vendor & Agency Management
  • Sales and Customer Relations
  • Marketing and Creative Strategy
  • Concept to Execution
  • Product Development
  • Entrepreneurial Mindset
  • Budget Management
  • Strong Conceptual Thinking

Professional experience

Restore Naturals / Kapra Cosmetics

Director of Business Operations and Brand Strategy

Brooklyn Park, MN · 2020 – present

Restore Naturals (private label for Kapra Cosmetics)

  • Drove strategic development and market penetration of the Restore Naturals brand — 192% business growth over four years through comprehensive brand management and innovative marketing.
  • Revitalized a declining brand across every touchpoint: packaging, positioning, pricing, advertising, website, social, digital, copy, sales materials, video, events, photo shoots, and operations.
  • Opened new business channels — wholesale, commercial, retail, e-commerce, and digital marketplaces — achieving notable growth and market expansion.
  • Directed agency-led campaigns (PR, DRTV/BRTV, packaging, digital media, website CRO/UX), using data analytics to refine strategy and deliver a 39% sales increase.
  • Built and led a high-performing team while implementing new processes and efficiencies across the marketing function.

Kapra Cosmetics

  • Trusted advisor to the President on critical business decisions, operational challenges, and growth initiatives.
  • Spearheaded company-wide processes and procedures, including deployment of a new MRP system to streamline manufacturing.
  • Managed talent acquisition, employee relations, and performance management to foster a high-performance culture.
  • Acted as executive project manager for high-impact strategic initiatives and cross-functional alignment.

Caribou Coffee

Director of Creative Strategy

Brooklyn Park, MN · 2018 – 2019

  • Led the strategic formulation and execution of Caribou's brand vision across internal teams and external agencies.
  • Brought annual brand and product campaigns in-house for significant cost savings and budget optimization.
  • Shifted marketing focus from traditional print to digital platforms through strategic partnerships.
  • Rebuilt and led a multidisciplinary creative team of five, unifying product, retail, brand, creative, and sales efforts.

The Buffalo Works

Director of Brand Marketing and Creative Services

Plymouth, MN · 2014 – 2018

  • Pivotal executive team member at a company building brands with artists, TV personalities, photographers, and companies — central to rapid, substantial growth.
  • Created comprehensive brand strategies: positioning, style guides, segmentation, visual identity, communication plans, product assortment, and licensing.
  • Led data-driven digital marketing and social strategies that grew brand presence, engagement, and sales.
  • Expanded client brands through new product lines and e-commerce, leveraging drop-shipping models for flexibility.
  • Led a core team of seven and built strong client, vendor, agency, and manufacturer relationships.

Best Buy

Brand Marketing and Packaging Manager

Richfield, MN · 2007 – 2014

  • Oversaw Best Buy's $2.2B Exclusive Brands portfolio, aligning private-label offerings with the Best Buy brand.
  • Guided global restructuring of the Exclusive Brands portfolio and the narrative for brand extensions.
  • Managed an urgent flagship private-label rebuild — brand guides and 700+ SKUs delivered in four months with global teams.
  • Crafted branded digital campaigns across paid and owned media; promoted from Packaging and Creative Services Project Manager.

Banta / RR Donnelley

Creative Services Manager

Chanhassen, MN · 2005 – 2007

  • Built the Creative Services division from concept to execution: key hires, service offerings, and scalable processes.
  • Directed creative visual development, copywriting, and photo studio operations with a core team of three and up to 15 contractors.
  • One of six General Managers entrusted with business strategy, facility operations, and employee development.

Education

  • Bachelor's Degree, Marketing and Innovation Management (2013) — Concordia University, St. Paul, MN
  • Associate's Degree, Advertising Art and Design (1998) — Hennepin Technical College, Brooklyn Park, MN

Software

Adobe Creative Suite · MS Office Suite · Shopify · NetSuite · Basic HTML · Trello · HubSpot

Management training

5S · Gung Ho · Human Resources · Situational Leadership · Supervisor I & II · StrengthsFinder